FigFinder AI — Frequently Asked Questions

Question 1

What does FigFinder actually give me at the end?

Accepted Answer

A personalised destination guide built around your specific trip and exactly where you are in it — not a generic template. If you're still planning, that means a day-by-day plan tailored to your budget and travel style, curated hotel and flight options matched to your accommodation preference, a day-zero survival kit for your destination (airport transfer options, which SIM card to buy at arrivals, which local food delivery and ride-hailing apps actually work there, ATM tips, and a first-evening recommendation), and a personalised packing checklist based on your destination, season and activities. If you've already booked or you're already there, Fig skips the flight and hotel picks you don't need and focuses on activities, local transport, food, safety and scams for the time you have left. Every guide also includes access to a doctor abroad and flexible travel insurance you can buy even after you've left home, curated booking links, and a downloadable offline map. Once your guide is ready, you choose: unlock the full guide for $2.99 USD (shown in GBP, EUR or AUD automatically for buyers in the UK, Europe or Australia) or connect with a travel specialist.

Question 2

What if I've already booked my trip, or I'm already at my destination?

Accepted Answer

Just tell Fig where you're at when you start — still planning, already booked, or already there — and your guide adapts automatically. Already booked skips flight and hotel recommendations and focuses on pre-departure prep: packing, connectivity, and things worth booking ahead. Already there turns Fig into an in-destination companion — activities for your remaining days, local transport, food and local recommendations, safety and common scams, all personalised to your age, budget, travel style, trip type and any special requirements, not generic destination trivia written for everyone.

Question 3

How does Fig build something so personalised so fast?

Accepted Answer

FigFinder feeds your answers directly into AI that builds a unique guide around your exact trip and stage. Your destination, travel dates, budget, travel style, group type, accommodation preference, and any special requirements all shape what comes out — including the local safety notes, scam alerts and hidden gems inside Destination Essentials, which change based on who you are, not just where you are. That's how a solo backpacker already exploring Bangkok gets different scam warnings and hidden gems than a family with toddlers doing the same city, and how a solo traveller heading to Tirana in winter gets different SIM card advice and packing list from a family heading to Bali in July. Every guide is different because every traveller and every trip are different.

Question 4

Is it actually free?

Accepted Answer

Planning is completely free. No account needed, no hidden fees, no subscription. When you want to take your destination guide with you, unlock the full guide for $2.99 USD (shown in GBP, EUR or AUD automatically for buyers in the UK, Europe or Australia). Still-planning guides include curated booking links for flights, hotels and activities, a day-zero survival kit, a personalised packing checklist, and a downloadable offline map. Already-booked and already-there guides include everything relevant to your stage instead — local activities, safety, and destination essentials personalised to you.

Question 5

What is the day-zero survival kit?

Accepted Answer

The part of your guide, for travellers who haven't left yet, that covers the first hours after you land — the bit most travel content skips. It tells you the best way to get from the airport to your accommodation (with estimated cost), which local SIM card to buy at arrivals and — critically — whether your UK or EU roaming SIM will actually work in that country (it won't in several Balkan and Eastern European countries), which ATMs charge the lowest fees, which food delivery and ride-hailing apps work locally (not Uber Eats if it's not available there), and a first-evening recommendation. Prefer to sort connectivity before you fly? Every still-planning guide also includes a discount code for a data eSIM, so you can land already connected, plus access to a verified doctor abroad and flexible travel insurance you can buy even after you've already left home. If you're already at your destination, this section isn't relevant, so Fig leaves it out and focuses on what actually helps you right now.

Question 6

Do I have to jump between booking sites?

Accepted Answer

No tab-switching, no comparison fatigue. If you're still planning, your guide comes with curated links to trusted booking platforms for flights, hotels and activities. One tap takes you straight there to complete your booking. FigFinder does not charge any booking fees. If you've already booked, your guide skips these entirely and focuses on what's next.

Question 7

I'm a solo traveller. Will this actually work for me?

Accepted Answer

Built for it, at every stage. Select solo when Fig asks who's coming and your guide will surface safety-conscious accommodation, well-connected areas, solo-friendly activities and social hubs. If you're still planning, the day-zero kit flags any SIM card or roaming issues specific to your destination. If you're already there, Fig's scam alerts and safety notes are written for a solo traveller's actual risk profile, not a one-size-fits-all warning shared with families and groups.

Question 8

We're a family with kids of all ages. Can Fig handle that?

Accepted Answer

Absolutely. Tell Fig who's coming — toddlers, teens, grandparents, or all of the above — and every recommendation is tailored accordingly, whether you're still planning, already booked, or already at your destination. Age-appropriate activities, family-friendly dining, suitable accommodation, a packing list that reflects travelling with children, and — if you're already there — hidden gems and safety notes that are actually realistic to do with kids in tow.

Question 9

What if I want a completely different trip after I see my guide?

Accepted Answer

Start fresh. Begin a new chat anytime and Fig guides you through new prompts from scratch. Different destination, different stage, different budget, different travel party — a brand new personalised destination guide is ready in minutes.

Question 10

Is FigFinder a travel agency?

Accepted Answer

No. FigFinder creates a personalised travel essentials and survival guide for your destination, not a travel agency. At the end of your session, you have two clear options: unlock your complete destination guide for $2.99 USD (shown in GBP, EUR or AUD automatically for buyers in the UK, Europe or Australia) with all relevant links included, or connect with a travel specialist who will review your guide and help with planning and booking. AI speed to get started, human expertise when you want it.

Question 11

Does Fig cover visa requirements, entry rules and destination safety?

Accepted Answer

Yes. Your guide includes a Destination Essentials section with visa information tailored to your origin country, entry requirements (passport validity rules, any vaccination or health certificates needed), local currency and exchange tips, expected weather for your exact travel dates, a safety overview, local laws tourists commonly break without realising, specific tourist scams to watch out for, cultural etiquette that could cause offence if ignored, and insider knowledge that even experienced travel agents rarely share. All of it is personalised to your age, travel style, trip type, budget and special requirements — not just your destination — so the scams and hidden gems a solo backpacker sees genuinely differ from what a luxury couple or a family with toddlers sees for the same city.

Question 12

How is FigFinder different from just Googling my trip or using a travel agent?

Accepted Answer

Google gives you generic results for everyone. A travel agent gives you options they earn commission on. Fig gives you a complete guide built around your specific trip and stage — your travel style, group type, budget, accommodation preference, travel dates and any special requirements all shape every single recommendation, whether you're still planning, already booked, or already there. The day-zero survival kit explicitly warns you if your UK or EU roaming SIM won't work in your destination country (it won't in several Balkan and Eastern European countries), names the food delivery and ride-hailing apps that actually operate locally, and tells you how to get from the airport before you've had to Google anything. And if you're already at your destination, Fig becomes a local companion instead of repeating pre-trip advice you no longer need. That kind of localised, stage-aware, personalised knowledge is what no agent or search engine bundles into one place.

Question 13

What is FigFinder Pro?

Accepted Answer

FigFinder Pro is a white-label AI enquiry assistant for travel agents, tour operators and destination management companies. It captures traveller preferences 24/7 and converts them into structured, ready-to-quote trip summaries delivered straight to your inbox. No technical setup required. Available on a monthly subscription with a 30-day free trial.

Question 14

How does the FigFinder Referral Programme work?

Accepted Answer

If you know travel agents, tour operators or DMCs, you can earn from it. Get a unique referral link from figfinder.ai/refer — no account or approval process needed. Share it with agents you know. When an agent signs up through your link and activates a paid FigFinder Pro plan, you earn $20 USD, paid monthly. There is no cap on how many agents you can refer.

Question 15

How does the FigFinder Creator Programme work?

Accepted Answer

If you have an audience — a travel blog, Instagram, TikTok, YouTube, or newsletter — you can earn from every guide they buy. Get a unique creator link from figfinder.ai/creators, no account needed. Share it in your bio, videos or stories. Guides bought through your link are discounted — $2.49 instead of $2.99 (in whichever currency the buyer is charged) — and you earn a flat $0.50 USD commission on every sale, paid monthly. On top of that, you earn a one-time bonus of $25 at 50 guides sold, $50 at 100, and $500 at 1,000. Track your sales and earnings any time by re-entering your email on the creators page.

Question 16

When and how do I get paid as a referrer or creator?

Accepted Answer

Earnings are paid out monthly. Enter the email you signed up with on the /refer or /creators page any time to see your running total — signups or sales counted, and total earned. We only ever use your email to send your earnings; no spam.

Frequently Asked Questions

Where to next?